At KC LAND MARK ENGINEERING ASSOCIATION, under the leadership of K HARISH KUMAR YADAV, we strive to ensure the highest quality in all our products. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process under the terms outlined below.
1. Return Window
You may request a return within 48 hours of receiving your order. Unfortunately, return requests made after this period will not be accepted.
2. Return Eligibility
A return is only eligible if:
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The product is damaged, defective, or incorrect.
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The return request is initiated within 48 hours of delivery.
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The item is unused, in its original packaging, with all original tags, labels, and accessories intact.
Note: Some items may be non-returnable (e.g., custom products, perishable items, or personal hygiene products). Please check the product page before purchase.
3. How to Request a Return
To initiate a return, please email us within 48 hours at
📧 jogipet1430@gmail.com
Include the following details:
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Order ID
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Product Name
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Reason for Return
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Clear photos or videos showing the damage/defect (if applicable)
Once your request is reviewed and approved, we will guide you through the return process.
4. Return Shipping
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If the product is faulty, defective, or incorrect, we will arrange for free return pickup or reimburse return shipping costs.
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If the return is due to reasons other than our error (e.g., change of mind), the customer will bear the return shipping charges.
5. Refund Process
Once we receive and inspect the returned item:
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You will be notified of the approval or rejection of your refund.
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If approved, the refund will be processed to your original payment method within 5–7 business days.
6. Exchanges
We will replace items if they are defective or damaged. If you need to exchange a product, mention it while requesting the return.
7. Late or Missing Refunds
If you haven’t received a refund after 7 business days:
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Check your bank or credit card statement again.
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Contact your bank or payment provider for processing delays.
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Still need help? Email us at jogipet1430@gmail.com.
8. Contact Us
For any questions regarding this Return & Refund Policy:
KC LAND MARK ENGINEERING ASSOCIATION
K HARISH KUMAR YADAV
📧 jogipet1430@gmail.com
Office Address :
Plot No : 100 , Sundaraiah nagar colony,
Kamaguda Village,
Abdullah met pura Mandal,
Ranga Reddy district,
501510.